Stress-Free Veterinary Care for Cats in Essex
At Palmerston Vets in Buckhurst Hill, we are proud to be a Silver Level Cat Friendly Clinic, accredited by the International Society of Feline Medicine (ISFM). This means we have taken extra steps to ensure our feline patients are treated in a calm, understanding, and specially designed environment – reducing stress and creating a more positive experience for both cats and their owners.
As a cat owner in Buckhurst Hill, Essex, or the surrounding areas, you can rest assured that our team is trained and equipped to care for your cat with the expertise and sensitivity they deserve.
What Is a Cat Friendly Clinic?
Cats are very different from dogs – not just in personality, but also in how they react to unfamiliar environments, people, and routines. They are often highly sensitive to noise, smells, and handling, which can make a trip to the vet stressful for both of you.
That’s why we’ve worked closely with International Cat Care (iCatCare) to adapt our practice to meet their Cat Friendly Clinic criteria. To earn Silver status, we’ve demonstrated our commitment in the following ways:
- Gentle, respectful handling of cats during every visit
- Staff training in feline behaviour, stress reduction, and low-restraint techniques
- A strict 'scruff-free' handling policy in line with ISFM guidelines
- Dedicated Cat Advocate on-site to oversee feline care and standards
- Investment in cat-specific equipment for diagnostics and treatment
Our Cat Friendly Facilities in Buckhurst Hill
Palmerston Vets is designed with your cat’s comfort and wellbeing in mind. As a Silver Cat Friendly Clinic in Buckhurst Hill, we offer a range of specialist facilities to support a low-stress veterinary experience:
- Separate Cat Waiting Area – Raised platforms for carriers and visual barriers help reduce exposure to dogs and other animals
- Feline Pheromone Diffusers – To promote calm behaviour during your visit
- Dedicated Cat Consulting Room – A quiet, comfortable space tailored to feline needs
- Cat-Specific Equipment – Including digital feline weighing scales and blood pressure monitors
- Comfortable Hospitalisation Ward – With separate cat-only areas, soft bedding, igloos and hiding spaces
- Advanced In-House Facilities – Including feline dentistry, diagnostic imaging, blood testing and surgical theatres
Our goal is to make every visit as relaxed and reassuring as possible – for both you and your cat.
Meet Our Cat Advocate – Chloe Freeman
Our in-house Cat Advocate, Chloe Freeman, is always available to answer your questions and offer guidance on your cat’s care. Chloe ensures that our cat handling practices and environment continue to meet Silver standard requirements and that your feline friend receives the very best attention at every stage of their visit.
Whether it’s your first time visiting us or you’re bringing in a senior cat for ongoing care, Chloe and the team are here to help.
Tips for a Smooth Vet Visit with Your Cat
To make your cat’s journey as comfortable as possible, we recommend reviewing these free guides:
Tips on taking your cat to the vet [PDF]
What is a cat friendly clinic [PDF]
Taking your cat home from our cat friendly clinic [PDF]
These documents provide helpful advice on how to prepare your cat for travel, reduce anxiety, and make recovery easier after any procedures.
Book an Appointment at Our Cat Friendly Vet in Buckhurst Hill
Looking for a cat-friendly vet in Buckhurst Hill or the wider Essex area? Book online today or call our team to schedule an appointment.
We’re here to provide expert veterinary care tailored to cats – because your feline companion deserves nothing less.
